I accept payment via Paypal and Direct Checkout. Payments must be made and cleared before I will ship out any item. Custom orders must be paid in advance and are non-refundable. There are no cancellations on custom orders once I have either purchased materials for your specific project or once I have started making your project.
Items will ship in 3-5 business days after receiving payment. Items will ship via USPS Priority Mail or UPS in most cases. Items will be carefully wrapped, packed, and insured when shipped to ensure they arrive safely at your door. If expedited shipping is needed, contact me beforehand and we can make arrangements. Buyer will be responsible for extra charges.
If you are interested in a custom order, please contact me with the specifics. Please allow 2-4 weeks to receive your custom item. If you have a large quantity or something that is more labor intensive, please allow for more time.
Refunds and Exchanges
I want you to be happy with your purchase. If you are not satisfied with your purchase, contact me within 7 days of receipt. Items should be carefully wrapped and returned in the original packaging. Once I receive the package I will issue your refund. Custom orders are not refundable.
Additional Policies and FAQs
If you are interested in a custom order, please contact me with the specifics. Please allow 2-4 weeks to receive your custom item. If you have a large quantity or something that is more labor intensive, please allow for more time. We can discuss all of this beforehand
Custom orders will require payment upfront. I will post a listing with your name listed on it so you can select it and make your payment. Once payment is received I will start making your custom piece immediately. As soon as it is done I will notify you and have it carefully packaged, insured and shipped.
There are no refunds on custom orders.